Last Updated: 1/30/2020

 

Thank you for shopping at https://www.goddessjspiritualreadings.com

 

If for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.

 

The following terms are applicable for any products that you purchase with us.

 

 

 

INTERPRETATION AND DEFINITIONS

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

 

Definitions

For the purposes of this Return and Exchange Policy:

 

Business Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Goddess J Spiritual Located at 1920 Benita dr, Unit 2, California, US.

 

Goods refer to the items offered for sale on the Service.

 

Orders mean a request by You to purchase Goods from Us.

 

Service refers to the Website.

 

Website refers to My Site, accessible from https://www.goddessjspiritualreadings.com

 

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

GENERAL RETURN POLICY

 

We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will either repair/replace it or credit your account. You are eligible for a CREDIT/GIFT CARD or EXCHANGE which are subject to the below terms:

 

The product that is bought from the Physical Stores can be returned. All Items are eligible for return exempt the products that are: No returns after 30 days. No returns on digital or service-based products.

 

You are always required to ship back the items by following the shipping instruction:

 

If applicable we will send you a shipping label once the return request has been approved. In case you need to ship the products using any carrier, please use the following shipping address: 1920 Benita Dr. Unit 2 Rancho Cordova CA 95670. Please make sure to include the return slip in the package.

 

CREDIT POLICY

You are given 30 days to ask for the credit from the date of purchase. Customers are entitled to ask for STORE-CREDIT in exchange for the Goods

 

Credits that have been given back to the customer are allowed to be used on our Website and Physical Stores.

 

In order for the product to be eligible for Credit make sure that the following conditions are met:

 

The product must be returned in its original packaging

The product wasn't used or damaged

The product must include original tags (if applicable)

The product must have the receipt or proof of purchase

The product that are on sale or discounted is eligible for Credit

 

If the product you have received turns out to be defective or otherwise of poor quality (save for direct warranty products which are discussed below), please notify us as soon as reasonably possible after you become aware of the defect or poor quality.

 

We offer 100% return to refund that is processed through Store Credit and has No Expiry Period. Unfortunately, Credits can't be used to pay for shipping fees.

 

EXCHANGE POLICY

Products can be exchanged for a different size or color variation, provided such variation is available. Customers are allowed to exchange for items within 30 days. Exchanges exceeding 30 days will not be processed.

 

In order to be eligible for exchanges make sure that the following conditions are met:

 

The product must be returned in its original packaging

The product wasn't used or damaged

The product must include original tags (if applicable)

The product must have the receipt or proof of purchase

You are required to ship back the product for the item to be inspected and replaced.

 

Your exchanged product will be processed Once items are received and conditions confirmed.

 

You are given the right to exchange the item, Two times. Provided that all conditions in Exchange Policy are met.

 

HOW TO INITIATE A RETURN

If you have a request for a Return, Refund, or Exchange, and if you have further clarification and questions, Please do not hesitate to contact us through our:

 

Email Address: Jasmin@goddessjspiritualreadings.com

 

You will be updated on their Return Status through their EMAIL and SMS provided that all contact information is recorded to us.